TWT Enterprise Co., Ltd. (“we”) respects your privacy. This policy explains how we handle personal data collected through twtrobot.com under Thailand’s Personal Data Protection Act B.E. 2562 (2019).

Data we collect

Details you send through the quotation form or by LINE, phone or email: name, company, phone number, LINE ID, email, the products you are interested in, application details and any files you attach.
Website usage data (pages viewed, device and browser type, approximate location) through Google Analytics — only if you accept analytics cookies.

Why we use it

To reply to your enquiry, prepare quotations, arrange welding trials and provide after-sales service (legitimate interest / steps prior to a contract).
To improve the website (consent, for analytics cookies).

Cookies

The website works without cookies. Analytics cookies are set only after you click “Accept” on the cookie banner. You can change your choice at any time using “Cookie settings” at the bottom of every page.

Sharing and retention

We do not sell personal data. We share it only with service providers that help us run the website and our sales process (for example hosting, form delivery and analytics), or when required by law. Enquiry data is kept for as long as needed to serve you and for our legal and accounting obligations.

Your rights

You may request access, correction, deletion, restriction or transfer of your data, object to processing, or withdraw consent, by contacting us at info@twtrobot.com or 082-488-8818. You may also complain to the Personal Data Protection Committee.

Contact

TWT Enterprise Co., Ltd., 169/1 Bang Khun Thian-Chai Thale Rd., Samae Dam, Bang Khun Thian, Bangkok 10150, Thailand

Privacy policy